Frequently Asked Questions
Find answers to common questions about our merchandise and services
How do I determine the right size for me?
We provide a detailed size guide on every product page. Most of our apparel follows standard unisex sizing unless otherwise specified in the product description.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 60 minutes of purchase by contacting our support team.
Is the merchandise officially licensed?
Yes, all products sold on this site are 100% official Lainey Wilson merchandise, designed in collaboration with the artist.
Do you restock items that are sold out?
While some tour-exclusive items are limited edition, we frequently restock core collection pieces. We recommend signing up for email alerts on the product page.
How should I care for my apparel items?
To preserve the quality of the prints, we recommend washing garments inside out in cold water and tumble drying on low heat or air drying.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.